FAQs | Vogue VIP
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FAQ

Vogue VIP Australia is part of our ongoing commitment to making your subscription the very best it can be. As an eligible subscriber you'll be offered a range of benefits that include product offers and gifts from our luxury partners, invitations to Vogue events and exclusive behind-the scenes content direct to your inbox.

If you are a print or print-with-digital access bundle subscriber to Vogue Australia then you are eligible to access the Vogue VIP Australia subscriber benefits program.

Please refer to the Terms and Conditions for more details on eligibility.

To access your benefits visit VOGUEVIP.COM.AU. As long as you maintain your eligible subscription to Vogue Australia you are entitled to all the benefits of the Vogue VIP Australia subscriber benefits programs.

Each benefit may only be redeemed once, but if there is more than one benefit available, you can redeem one of each. But be quick because in some cases benefits are only available while stocks last.

First, just check that your email address registered with your subscription is up to date and that your subscription is one that entitles you to access the program.

Then, check your junk email folder to ensure that the email was not filtered. If you are eligible and haven't received a registration email within 72 hours of placing your order please contact us on 1300 656 933 or via email at [email protected]  

Note: If you opted out of all email marketing communications you won’t be receiving our offers newsletter or monthly cover reveal newsletter, but you can still visit the Vogue VIP Australia website to see our current offers at VOGUEVIP.COM.AU

When your subscription to Vogue Australia ends, your access to Vogue VIP Australia will cease.

Your unique login is restricted to your subscription only. Benefits are not transferrable which will be specified in the Terms and Conditions of that reward.

You must be a resident of Australia to receive most of the benefits. Eligible international subscribers will have limited access to the Vogue VIP benefits programs as many discounts and competitions are located or valid only in Australia. Certain benefits are not transferable and are subject to the terms and conditions of that benefit

If you have a problem redeeming any benefit, please contact us at: 1300 656 933 or email us at [email protected]

Orders will be dispatched within ten business days to your nominated delivery address. If you would like to follow up an order please contact us on 1300 656 933 or contact us via email at [email protected]

Please allow 28 days from time of order for your delivery. To follow up on deliveries after this time, please call 1300 656 933 or contact us via email.

If you have purchased a ticket/s to an event through the Vogue VIP Australia subscriber benefits program, your booking confirmation will be emailed to you. If you are unsure or cannot locate it, please contact us via email at [email protected]

Please contact us via email  to discuss how you would like to amend your event booking. Please note tickets are non-refundable.

News Life Media Pty Limited’s Privacy Policy includes important information about the collection, use and disclosure of your personal information, including providing you with targeted advertising based on your online activities. It explains that if you do not provide News Life Media Pty Limited with information News Life Media Pty Limited has requested from you, News Life Media Pty Limited may not be able to provide you with the goods and services you require. It also explains how you can access or correct your personal information, how you can complain about a breach of the Australian Privacy Principles and how News Life Media Pty Limited will deal with a complaint of that nature. A copy of the privacy policy can be found here.